Status Request

To view the Status of an Service Request please fill in the following information and Press the Submit button.

Country: [Only Countries in Drop Down supported] *

Service Request/Incident/Customer Reference Number *

Master Customer Number (MCN) : [For Full Service Request Details please provide the MCN]:

For additional options including the ability to create a new Service Request,please log onto the NCR Voyix Customer Portal via https://customerportal.ncrvoyix.com. If you currently do not have an account use the 'Register' link on the NCR Voyix Customer Portal login page then click on the link within the 'For Customer Portal Access' section to request access. If you have any comments/questions/suggestions regarding this site, please go to the NCR Voyix Customer Portal login page and click on the link for 'Need Customer Portal Help?'.

Request Master Number Confirmation
Your request for the Customer Master Number based on the information below has been emailed to . Service Request/Incident Number: Site Postal Code:

Master Customer Number (MCN) is the number associated with the account. If you do not know your MCN, you can request it to be sent to you in an email by completing the form below (Postal Code is the Postal/Zip Code of the Site associated with the Service Request/Incident you would like to look up). After you receive the MCN click the 'X' at the top right hand side of this window and enter it into the previous page.

Please fill in all mandatory fields.
Country: *

Service Request/Incident Number: *

Postal Code: *

Email Address: *

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Status Request